Regent Gardens respects the privacy of customers and website visitors. This Privacy Policy explains how information submitted through regentgardens.ca may be collected, used, stored, and protected.
By using this website or submitting a service request, you agree to the terms outlined in this Privacy Policy.
Information We May Collect
Regent Gardens may collect information provided through website forms, phone calls, email communication, or service requests.
This may include:
- Name
- Phone number
- Email address
- Property location or community
- Service address, if provided
- Yard maintenance details
- Photos submitted with a request
- Preferred contact method
- Messages or notes provided through the website
The website may also collect basic technical information such as browser type, device type, pages visited, and general usage data if analytics tools are used.
How Information Is Used
Information may be used to:
- Respond to service requests
- Schedule yard maintenance
- Assess service needs
- Provide estimates or recommendations
- Follow up with customers
- Improve website performance
- Maintain customer service records
- Communicate important service information
Regent Gardens does not sell customer information.
Website Forms
When visitors submit a Request Yard Service form or contact form, the information provided is used to review the request and respond appropriately.
Please avoid submitting sensitive personal information that is not needed for yard maintenance service.
Photos and Uploaded Files
If the website allows photo uploads, submitted images may be used to help assess the property or requested service. Photos should focus on the yard, garden, lawn, hedge, cleanup area, or outdoor maintenance concern.
Avoid uploading photos containing personal, private, or sensitive information unless necessary.
Analytics and Website Tracking
regentgardens.ca may use analytics tools to understand how visitors use the website. These tools may collect general information such as page visits, device type, browser type, approximate location, and website activity.
This information helps improve the website and user experience.
Cookies
The website may use cookies or similar technologies to support website functionality, analytics, security, or advertising features if enabled.
Visitors can adjust browser settings to block or delete cookies, although some website features may not work as intended.
Sharing Information
Regent Gardens may share information only when necessary to:
- Provide requested service
- Operate the website
Use trusted service providers such as hosting, form, email, or analytics platforms
Comply with legal obligations
Protect business, customer, or website security
Customer information is not sold.
Data Security
Regent Gardens takes reasonable steps to protect submitted information. However, no website, email system, or online form can guarantee complete security.
Customers should avoid sending unnecessary sensitive information through website forms or email.
Data Retention
Information may be retained for as long as reasonably necessary to provide service, maintain records, respond to inquiries, meet legal requirements, or support business operations.
Third-Party Links
regentgardens.ca may include links to third-party websites. Regent Gardens is not responsible for the privacy practices, content, or security of third-party websites.
Updating or Requesting Information
Customers may contact Regent Gardens to request updates or corrections to personal information submitted through the website.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. The updated version will be posted on this page with a revised effective date.
Effective Date: [Insert Date]